What kind of material are the T-Shirts made of?
What if I want a different kind of shirt?
I have a great idea for a shirt. How can I get one?
What happened to your free shirt contest?
Can I pay by check or money order?
Do I have to pay for shipping?
How much is shipping?
What is your return policy?
What forms of payment do you accept?
What is your privacy policy?

What kind of material are the T-shirts made of?
All our T-shirts are lightweight 100% cotton. Material may vary on Custom Shirts if you request a style other than T-Shirt. This information will be included in our Price Quote.
 
What if I want a different kind of shirt?
We offer many different styles of clothing upon request. Our most popular alternate styles are the Camisole Tank Tops made of 100% cotton and Sleeveless Tees. The Babydoll line of shirts has been discontinued. At this time, the closest alternative available is our Women's Slim Fit T-shirt. To request a price quote for a Backstage TeeShirts design on a Camisole Tank Top, Sleeveless Tee or Slim Fit, a different color, or even a different style of shirt, fill out our Request Form. You can also visit our Products Page to see all of the different shirt types and colors we offer.
 
I have a great idea for a shirt and I don't see it here. How can I get one?
We can make a custom shirt just for you! Describe it to us on our Custom Shirt page and we'll send you a picture and price quote. You are under no obligation to purchase and there will be no additional charges for Custom Designs.
 
What happened to your free shirt contest?
We here at Backstage TeeShirts are full-time working stagehands and technicians, just like many of our customers. We don't always have the time to dedicate to our Shop that we want, and we were falling behind in reviewing all the wondeful submissions. There was also a lot of confusion about when a Custom Design was chosen and how to get the free t-shirt prize. So we moved on to another project!

Now you can submit a photo of yourself at work in your Backstage TeeShirt, and when we have collected a bunch of them, we will create an interactive online Photo Album of all you stagehands out there, doing what you do best, and looking good while you do it! Email your pictures to Techie@BackstageTeeShirts.com and you may see yourself on Backstage TeeShirts soon! You can send as many different pictures as you want, but please do not send the same picture repeatedly. We will get to posting it as soon as we can.
 
I do not have a credit card. Can I pay by check or money order?
You can send a check or a money order if the payment is drawn in U.S. funds from a U.S. bank and made payable to Spreadshirt, Inc. Payment can be mailed to the following address:

Spreadshirt, Inc.
1572 Roseytown Road
Greensburg, PA 15601, USA

Please note all checks received will be converted to ACH (Automated Clearing House) transactions, and will be debited from your account. Your order will be processed once the transaction has cleared, which may take up to 5 business days.
 
Do I have to pay shipping?
Not for free shirts earned by submitting custom designs. Yes for all other purchases.
 
Speaking of shipping, how much, what service, etc?
The cost of shipping for all orders valued under less than $49.91 cost is $4.99 for shipping. Shipping for orders valued between $49.91 and $119.90 is $7.99. Shipping for orders valued between $199.91 and $169.90 is $9.99. Orders worth more than $169.90 are shipped for free.
 
Your order will be started during the next business day and may take up to two additional business days to ship.
 
Orders will be shipped within the United States and Canada via standard USPS postal mail for packages not exceeding 13oz. in weight which is normally one XL men's t-shirt. Packages in excess of 13oz. will be sent via USPS priority mail. Canadian orders are subject to custom's fees and delays. Packages, though shipped in 24-48 hours, may take up to 2-8 business days to arrive depending upon the workload of the postal service.
 
International orders will be shipped via Parcel Post Airmail. Shipping times to destinations around the world vary tremendously and may be subject to customs fees and delays.
 
Customs fees must be paid by the customer and are not included in the shipping costs charged by Spreadshirt.
 
Tracking for packages is not currently available for non-expressed shipments.
 
For more answers to questions about shipping, including shipping times & destinations, visit our Shipping FAQ.
 
While we're at it, what about your return policy?
From time to time, despite strict quality control, mistakes can arise. Defective products will be exchanged without question, or returned for a full refund. If a product is returned based on a error that Spreadshirt, our printer, has made, we will pay any associated postage costs. Please make sure that parcels are correctly stamped. We will refund postage when we process your refund.
 
Please do not return goods without contacting us first. Please send an email with the order number and the problem to: service@spreadshirt.com. Spreadshirt will then work out the return process with you individually. The service department will report on the progress of the process.
 
And your payment policies?
At the moment, payment can be made, dependent on the country, by credit card (Visa, MasterCard, Amex, Diner) regional debit cards or pre-payment.
 
Production of the order will start as soon as your credit card payment has been authorised.
 
Pre-paid orders are processed by our payment service Bibit, which is directly connected to Spreadshirt. Please make sure to clearly note the payment date, so that we can process your order as paid and start production. Please note that we do not start production before payments have been processed, and that processing can take between 2-4 work days.
 
Since we're talking policies, what about your privacy policy? What are you going to do with my info on all those forms?
Names and email addresses gathered through our request forms are for members of Backstage TeeShirts to contact you regarding your request ONLY. We will never sell or give out that information. Our shopping cart is provided by a third party and their privacy policy is:

© 2006 Backstage TeeShirts